Shipping Policy
AH-KHAN
Welcome to Ah-Khan! We are committed to delivering your orders promptly and efficiently. Below is our detailed shipping policy, which outlines our shipping methods, costs, delivery times, and other important information.
1. Shipping Methods and Costs
We offer a single flat rate shipping option to simplify your shopping experience:
Flat Rate Shipping: Delivery within 5-7 business days.
Cost: 5$
Free for orders over $200.
2. Processing Time
Orders are processed within 1-2 business days. You will receive a notification once your order has been shipped. Please note that processing times may vary during peak periods and holidays.
3. Delivery Time
Delivery times are estimated from the date of shipping, not from the date of order. While we strive to meet these delivery times, please note that there may be delays due to factors beyond our control (e.g., courier delays, and inclement weather).
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order through the carrier’s website.
5. Shipping Restrictions
Please note that we do not ship to P.O. boxes or military APO/FPO addresses. We are unable to ship hazardous materials or restricted items to certain locations.
6. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at contact@ah-khan.com. We will work with the carrier to resolve the issue and ensure you receive your order.
7. Address Changes
If you need to change the shipping address after placing an order, please contact us as soon as possible at contact@ah-khan.com. We will do our best to accommodate your request, but please note that address changes may not be possible if the order has already been processed or shipped.
8. Returns and Exchanges
For information on returns and exchanges, please refer to our Refund Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at:
Email: contact@ah-khan.com
Phone: +13072224871
Thank you for shopping with Ah-Khan!
