🚚 Shipping Policy – AH-KHAN
At AH-KHAN.COM, we’re committed to delivering a fast, smooth, and reliable shopping experience to our U.S. customers. Please read our shipping policy to understand how we handle orders and deliveries.
📦 Where We Ship
We currently ship only within the United States, including all 50 states and Washington, D.C.
❌ We do not offer international shipping at this time.
💸 Shipping Costs
We believe great service shouldn’t come with extra fees. That’s why we offer:
✅ FREE Standard Shipping on all orders — no minimum required.
There are no hidden fees or surcharges at checkout. What you see is what you pay.
⏱️ Processing & Delivery Time
- Order Processing Time: Orders are typically processed within 1–2 business days (Mon–Fri).
- Delivery Time: Most orders are delivered within 3–6 business days after dispatch.
- Carriers Used: We use trusted national carriers such as USPS, UPS, or FedEx, depending on your location and order size.
You’ll receive an email with a tracking number once your order ships.
🚨 Shipping Restrictions
- We do not ship internationally, including U.S. territories (e.g., Puerto Rico, Guam).
- We do not ship to P.O. Boxes at this time — please provide a residential or business address.
- Signature may be required for high-value orders at delivery.
🛠️ Lost, Damaged, or Delayed Orders
- If your order is lost or delayed in transit, please contact us within 7 business days of your expected delivery date.
- If your item arrives damaged, send us clear photos within 48 hours of receipt so we can resolve the issue.
📞 Questions or Support?
We’re here to help. Reach out to our customer service team:
- 📧 Email: customer-services@ah-khan.com
- 📱 Phone / Text: +1 (929) 653-6012
- 🕒 Hours: Mon–Fri | 9:00 AM – 5:00 PM (EST)